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Customer Success Manager
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- We connect litigators with top industry experts, innovative litigation research, physician consultations, and comprehensive due diligence — all delivered through our SaaS platform, Expert iQ. Leveraging proprietary data and analytics, we give plaintiff firms a winning edge.
- Our Customer Success organization is a dynamic, tight-knit team building client relationships and leading retention.
- As a member of the Customer Success team, you’re both a face of Expert Institute and a strategic partner to our clients.
- Our Customer Success team members understand the pulse of the legal industry and can communicate how our expert services will transform a firm’s caseload.
- Customer success operations move quickly, but so does your potential for promotion.
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