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Customer Service Supervisor
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- This position is responsible for the creative workflow process for cashiering, handling product returns, performing basic cash office functions, and providing every customer with an exceptional shopping experience.
- Demonstrate a thorough understanding and compliance of all customer service-related standard operating procedures (cashiering, credit and close-out).
- Process customers at checkout using the point of sale (POS) system.
- Monitor associate retention and career development; communicate ideas to General Manager.
- Ensure compliance to scheduling, hiring, payroll and business planning processes.
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