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Customer Service Representative - PWK
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Full-time
- Signature's Customer Service Representatives (CSR) are responsible for a variety of duties that contribute towards the overall success of the fixed base operation (FBO) and focus on consistently providing excellent customer service.
- This includes ensuring an efficient and accurate transfer of information through various methods between and among customers, the FBO, other company departments and external parties
- Provide visitors with a wide array of concierge services including arranging reservations for hotel stays, ground transportation, catering and customs appointments as requested
- Assist visitors with their luggage in the FBO and outside to/from aircraft Marshall aircraft, wing walking, placing chocks and cones, and assist line service personnel as needed
- While a CSR largely works inside the FBO, some components of this position are performed outside on the airport ramp.
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