Upvote
Downvote
Customer Service Representative - Patient Services
Share Job
- Suggest Revision
Full-time
- Job DescriptionTHE POSITION:The Customer Service Representative, or Program Specialist II, will provide dedicated support to patients and doctors for activities related to benefit coverage, payments, reimbursements, denials and general inquiry phone calls through our patient services support center.
- Collaborate with patients and doctors to assist with issues related to payments, reimbursements, payment denials, and appeals.
- Assist with prior authorization and medical necessity processes, benefit verification and prior authorization assistance.
- Administer comprehensive searches for alternate reimbursement resources, such as state and federal assistance programs, and enrollment assistance for qualified patients.
- Communicates effectively with others with clarity and transparency.
Active Job
Updated TodaySimilar Job
Relevance
Active