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Customer Service Representative - inside Sales Representative
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$22 - $24 an hour
- Therefore, CSR's must be friendly, diplomatic, and organized.
- Essential CSR Responsibilities Description · Answer incoming calls and communicate with clients and associates regarding questions, orders and/or forwarding calls to the appropriate department.
- Enter orders into our operating software - Alert IMS. · Communicate any essential or vital information to our technical, sales, purchasing and delivery/shipping teams via appropriate communication protocols, including face-to-face discussions, inter-office phone calls, email, or video conferencing.
- Frequency Daily Daily Daily Daily Daily Daily Weekly / Monthly When requested Essential ISR Responsibilities Description · Answer client emails and/or phone calls on behalf of the IL Sales Rep. · Quote rental orders and sales products on behalf of the IL Sales Rep. · Place purchase orders for sold items.
- Monitor customer account details for non-payments, delayed payments, and other irregularities.
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