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Customer Service Representative I
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Full-time
- Horace Mann is hiring Customer Service Representatives in our Addison, Tx office.
- The Customer Service Representative is responsible for answering incoming customer calls, while delivering Distinctive customer service to our educators.
- This position is Monday - Friday and you must be able to work between 8 am and 6 pm central time.
- This position will become hybrid after 4 -6 months which means at least 3 days at home and 2 days in the office.
- Record each contact into Genesys for tracking purposes and monitor resolution.
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