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Customer Service Representative
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- Position Summary: Customer Service Representative (CSR) functions as the liaison between BWAY Corporation and its customers.
- Handles all customer orders from order entry through shipment of orders.
- The CSR acts as the first point of contact for the customer at their respective plant and helps customers with all questions and concerns that arise.
- Responsible for order entry and/or maintenance for assigned accounts.
- Review plant delivery schedules versus requested dates and resolves any conflicts.
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