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Customer Service Representative
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Full-time
- We are looking for dedicated, caring bilingual (Spanish/English) professionals who would like to assist our clients (agencies and customers) with questions and changes to their insurance policy.
- Our contact center is open from 7:00am to 8:00pm CST, Monday – Friday and 8:30am to 5:00pm CST on Saturday.
- This position will be working CST hours.
- Training will be 9:00am to 5:30pm CST Monday - Friday for approximately 6 to 8 weeks.
- Position Responsibilities:Employee will review all policy information to determine if the risk meets the company's underwriting guidelines and processes.
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