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Customer Service Representative
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- This is fully onsite in Plymouth, MI the first 90 days and then will transition to hybrid.
- Must be willing to work 7am-5pm EST Monday-Friday with one day off and every Saturday from 6am-2pm EST.
- An employer of Insight Global's is looking for onsite inbound CUTOMER SERVICE REPS to sit in the corporate location in Plymouth, MI. The group will be a part of building out a new team for the healthcare company and must have experience in a high call volume call center.
- The role will receive ~80 inbound calls a day from customers of the healthcare company to help with any questions, technical issues on the systems, and help guide through step-by-step instructions on how to upload documentation to the sites.
- We are looking for very strong customer service to support patients through uneasy times and will be responsible for working through an intake queue to perform data entry and metric.
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