Glow Philly

Welcome to Glow, a marketing agency located in Philadelphia, PA. Glow specializes in experiential marketing and creates unforgettable experiences that leave a lasting impact.. They are known for their immersive pop-up events, interactive brand activations, and jaw-dropping stunts that spark conversations and generate buzz.. This is a full-time role for a Customer Service Representative at Glow. As a Customer Service Representative, you will be responsible for providing exceptional customer support and ensuring customer satisfaction.. Ability to handle challenging situations with patience and empathy. Strong problem-solving and conflict resolution skills

customer service representative

Company Description Welcome to Glow, a marketing agency located in Philadelphia, PA. Glow specializes in experiential marketing and creates unforgettable experiences that leave a lasting impact. They are known for their immersive pop-up events, interactive brand activations, and jaw-dropping stunts that spark conversations and generate buzz. Glow works with clients from various industries, whether they are startups, established brands, or anything in between. Role Description This is a full-time role for a Customer Service Representative at Glow. As a Customer Service Representative, you will be responsible for providing exceptional customer support and ensuring customer satisfaction. You will interact with customers, handle inquiries, resolve issues, and deliver a positive customer experience. This is an on-site role located in Philadelphia, PA. Qualifications<ul><li> Customer Service Representatives, Customer Support, and Customer Satisfaction skills</li><li>Customer Service and Customer Experience skills</li><li>Excellent communication and interpersonal skills</li><li>Ability to handle challenging situations with patience and empathy</li><li>Strong problem-solving and conflict resolution skills</li><li>Attention to detail and organizational skills</li><li>Experience in a customer service role is preferred</li><li>High school diploma or equivalent</li></ul>

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