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Customer Service Professional
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- Under the direction of the Office Manager, performs inbound call center functions; answering service questions, communicating with branch personnel to assist in resolving service issues, selling lawn care services over the telephone, and qualifying leads.
- Answer inbound sales calls, thoroughly explaining available and recommended services in response to marketing efforts, customer inquiries, and property evaluations.
- Explain lawn care services, quote prices, and use selling techniques to encourage customers to buy.
- Some college coursework in Business, Sales, Marketing, Communications or related subject matter preferred
- Minimum two to three years of sales and customer service/call center experience; or equivalent combination of education and experience
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