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Customer Service Leader
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- ReadyRefresh brings hydration that supports a healthy lifestyle, convenience that preserves precious time and sustainability to help improve our world.
- Our ReadyRefresh branches and warehouses are where our iconic brands begin their journey to the customer.
- The primary role of a Customer Service Leader (CSL) is to support and develop a team of frontline associates that handle customer service contacts while providing a premium customer experience and driving revenue growth.
- The CSL plays a critical role in delivering the Profit Center Strategy within the Customer Engagement Center (CEC), driving increased basket size, customer retention, first contact resolution, while ensuring the service provided builds brand advocacy.
- Foster a supportive environment with a focus on learning/development, providing opportunities for growth & career progression
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