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Customer Service & E-Commerce Associate Team Leader (Customer Service, in - Store Shopper Assistant Department Manager)
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Full-time
- In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pickup at your assigned store.
- You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.
- Monitors the schedule to maintain in-store customer needs, online order capacity, and cognizant of labor budget.
- Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.
- Consistently communicates and models WFM core values, leadership principles, and supports goals.
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