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Customer Service Associate
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Full-time
- Job Description The Customer Service Associate position plays a key role in servicing our customers.
- The CSA works directly with the Builder, the Masterbrand field Team and Subcontractors to problem solve any customer needs that may arise.
- Work with the FSR, Sales Representative, Builder, and Sub-Contractor to ensure alignment and expectations are met.
- Problem solution incomplete service, warranty, quality walk and installer work debrief and complete service work orders in Salesforce.
- Keep track of construction schedules through verbal, electronic, or hard copy communications with the superintendent.
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