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Customer Service Associate
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Full-time
- The Customer Service Associate position is an entry-level position in our firm with the unlimited opportunity for advancement only offered in an entrepreneurial startup environment.
- This position serves as the main liaison between our clients and consumers and is essentially the eyes, ears, and voice of the brand.
- The Customer Service Associate’s main responsibility is to interact with consumers directly and assist them in choosing the appropriate products and services needed for their households while maintaining a consistently positive brand image.
- The few coveted spots in the customer-facing team will be trained in all product knowledge and customer service/sales techniques and how these translate across all departments of our firm.
- Follow up on assigned customer leads and business prospects daily through direct contact on multiple channels
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