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Customer Service Agent
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Starting at $19 an hour
- Customer Service Agents work in a fast-paced environment performing Customer Service functions, supporting flight operations to facilitate safe and smooth daily operations.
- by identifying and addressing customer needs; assisting guests with reservations, checking baggage, boarding flights, welcoming/serving inbound customers, and other tasks relating to cargo transport support.
- Consistently maintaining the EAA lobby area, and coffee station for optimum customer service impact.
- Execute freight airway bills and passenger tickets accurately via TakeFlite (airline software program).
- Obtain and communicate upcoming charter quote information to the Director of Operations/Chief Pilot.
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