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Customer Service Advocate I
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- We are looking for a “ Customer Service Representative “to join one of our Fortune 500 clients.
- 65% Ensures effective customer relations by responding accurately, timely and courteously to telephone, written, web, or walk-in inquiries.
- 15% Initiates or processes adjustments or performs other research as needed to resolve inquiries.
- Responds to, researches and/or assists with priority inquiries and special projects as required by management.
- Maintains accurate records on complaints and/or other customer comments, and makes recommendations for changes to management.
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