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Customer Service Account Representative
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Full-time
- Verify customer pricing and terms of sale and maintain customer quotations, summary billing setup and rebates in ERP system.
- Input accurate customer order information into SAP in accordance with procedures set forth by the department Manager.
- Communicate with plant shipping department to provide order information and set delivery dates on a timely basis to facilitate production planning and scheduling.
- Follow up with transportation suppliers and warehouse suppliers to ensure that orders are shipped as scheduled, and advise customer of shipping details.
- High School or GED and 3 to 5 years of prior experience in the areas of customer service, accounts payable, or order entry.
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