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Customer Reliability Engineer
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- The Customer Reliability Engineer works on-site at a customer facility(s), participating in activities with the customer to comply with the partnership agreement.
- The engineer makes independent seal and equipment evaluations, selections and recommendations with over site from the salesman and/or regional engineer.
- Then submits to salesman and/or regional engineer recommendations for improvement via the John Crane Application Data Information Sheet for approval.
- Then reports seal program’s results utilizing John Crane’s current reliability management software, e.g., INTERFACE or ServiceMax.
- Analyzes the equipment survey for inventory optimization opportunities within current consignment management guidelines.
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