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Customer Relations Specialist
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- Title: Customer Relations Specialist Location: Hybrid in Austin, TX (Tuesday and Wednesday on-site and remainder of the days remote) - Please note that during the first 2 weeks of training, candidate will need to be on-site 5 days a week.
- Customer Relations Specialist Responsibilities: Serve as a customer subject matter expert, responding to inquiries, investigating and following up on requests, triaging calls, and resolving issues.
- Achieve sales quota results in the assigned territory, managing and nurturing 500+ accounts.
- Utilize inside sales techniques to achieve positive outcomes with a targeted list of healthcare institutions.
- Investigate and promptly resolve complex customer issues, including re-educating customers on Ultane/VPA contracts and ensuring compliance with minimum purchase requirements.
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