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Customer Onboarding & Implementation Manager
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- Our platform provides access to actionable, quick and smart insights to amplify creative effectiveness and shape winning innovation, empowering creators with the agility and the data they need to make better decisions about the ads and innovation they take to market.
- The Team How we onboard our new customers is a fundamental pillar of future success and sets the tone for our ongoing relationship with them.
- As a core member of our Implementation team, the Customer Onboarding Manager will set the groundwork for successful platform adoption by deeply understanding the customer requirements from the product set and helping them with implementation and platform setup.
- You will conduct check-in calls on a daily, weekly, or biweekly basis to oversee and project manage the onboarding process, from sales to customer success.
- We are hiring someone to: Lead the onboarding process for new clients, ensuring a seamless transition from sales to implementation.
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