Upvote
Downvote
Customer Experience Designer II
Share Job
- Suggest Revision
- PMI is looking for a senior level professional who will be responsible for performing qualitative research and customer experience design.
- You will participate in and support customer-led research and experimentation, developing organization-wide personas and designing end-to-end customer journeys that bring PMI's value proposition to life.
- Drive strategy of and perform ethnographic and qualitative customer research with applied "design thinking" to obtain product-relevant information for stakeholders
- Collaborate with Strategy to create a customer-led approach to business strategies and priorities by leveraging qualitative research capabilities; ensure product strategy alignment with customer needs early in product development stage
- Partner with Innovation, product owners, and touchpoint owners to ensure a customer-led and iterative approach to bringing products and experiences to market, leveraging PMI's qualitative research capabilities to ensure product release aligns with customer research and stated needs
Active Job
Updated 11 days agoSimilar Job
Relevance
Active