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Customer Delight Representative - Daytime
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- Answering inbound calls to Feldco 866 number or direct lines, accessing caller needs, and transferring to the appropriate party.
- Answering web lead inquiries (e-mail and outbound phone exchanges with customers).
- The CDR may be assigned additional tasks or projects as needed during peak or off season.
- The CDR works with all areas of the company to ensure all customers are “delighted” with their sales, service, financing, or other inquiries.
- The Call Center is a dynamic environment, perfect for individuals with stellar communication skills, precision, and a capacity for thriving in an active, team-oriented setting.
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