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Customer Accounts Specialist
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- The position of Customer Accounts Specialist is within our Revenue Cycle Management located in Livermore, California.
- In this role, you will be responsible for handling inbound calls regarding questions on billing statements, and the follow-up of outstanding patient balances.
- Medical Billing Insurance Collector/Customer Service.
- Assures that all phases of processing client information are in compliance with HIPAA, PHI regulatory and related policies and practices; reports any Compliance issues to the Director of Operations
- Coordinates the insurance verification process and makes sure that the client understands their co-pay responsibility.
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