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Customer Account Lifecycle Analyst - Or Malvern
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Full-time
- Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.
- Digitalization is increasingly transforming the way our customer contracts are administered, with robotic process automation (RPA) streamlining operations, interpreting applications for processing transactions, manipulating data, triggering responses, and communicating with other digital systems.
- In conjunction with the RPA processes, identify gaps/inefficiencies in the RPA solution; apply structured problem-solving techniques to drive process solutions and improvements.
- Monitor, track and report RPA performance for continuous improvement.
- Understand IFRS rules and research booking activity to determine appropriate action to resolve discrepancies.
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