Solidcore

[solidcore] is looking for an energetic, outgoing, and personable individual to join our NoLita Core Crew team, providing front desk, administrative, and sales support to the Area Manager.. Tour prospective clients through the facility, explain the [solidcore] workout in detail (including the science), and demo the workout. Assist the Area Manager, and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed. Notify Area Manager and/or member of the studio management team of any employee or client complaints or grievances, and assist the Area Manager to respond appropriately. Responsible for alerting coaches about client milestones and setting up the keychain and board for celebration

front desk

[solidcore] is looking for an energetic, outgoing, and personable individual to join our NoLita Core Crew team, providing front desk, administrative, and sales support to the Area Manager. This role is part time, with hours that vary based on studio schedule and needs. Core Crew members contribute to [solidcore]’s success by generating sales, promoting the studio and delivering a positive experience with professionalism and patience.
Roles and Responsibilities Perform routine client-facing system tasks, including new account set-up, scheduling / canceling / rebooking classes, package purchases, and other general account needs as requested
Tour prospective clients through the facility, explain the [solidcore] workout in detail (including the science), and demo the workout
Regularly interact with clients and obtain, assess, and address information on client needs, expectations and levels of satisfaction; and respond to client requests and concerns promptly and effectively
Maintain product knowledge for all studio retail operations, including class packages, apparel, and promotions
Be of service to our clients by being aware of studio issues, events, or schedule changes and communicating them to clients and [solidcore] team members as needed
Assist the Area Manager, and Coaches in daily operations, including keeping the studio meticulously clean while working with our team to provide a superior experience to our clients, and other tasks or projects as needed
Notify Area Manager and/or member of the studio management team of any employee or client complaints or grievances, and assist the Area Manager to respond appropriately
Quickly address any maintenance or equipment issues that are visible to clients
Communicate with studio leads via axel, phone, and email to generate sales
Follow up with client lists in axel to meet monthly sales quota
Respond to client emails
Responsible for alerting coaches about client milestones and setting up the keychain and board for celebration
Required Skills and Experience High school education, some college preferred
1 year sales experience preferred
MBO experience preferred
Excellent interpersonal and communication skills
Outstanding customer service skillsStrong organizational skills
Careful attention to detail
Must be willing to initiate tasks and perform duties without direction
Ability to stand for long durations of timeAbility to work a flexible schedule that meets the needs of the business, including mornings, evenings, holidays, weekends, and closing hours
Passion for fitness, wellness, and the [solidcore] brand
Ability to lift up to 30 pounds and walk through all areas of the studio
Compensation & Benefits $16/hour plus opportunities to earn sales commission
Free drop in classes #J-18808-Ljbffr

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