Upvote
Downvote
Consumer Experience Manager
Share Job
- Suggest Revision
Full-time
- We are looking for a Consumer Experience Senior Manager who will act as the conduit between our consumers in the US, Canada, and Mexico and the organization.
- The role will work with our Global HQ in Italy to leverage global systems to develop localized solutions for the North American market as well as collaborate with cross-functional teams (such as eCommerce, Marketing, Product Development, Quality, and Supply Chain) to create brand loyalty and a seamless consumer experience.
- The De’Longhi Group, headquartered in Treviso Italy is one of the world’s leading players in small domestic appliances associated with the world of coffee, kitchen, air conditioning, and home care, present in over 120 markets worldwide.
- Oversee the Spare Parts Coordinator responsible for the parts fulfillment and logistics operations supporting a network of 50+ service centers across US and Canada, and LATAM countries
- Manage the relationship with the US De’Longhi repair center hub, a network of 50+ independent repair centers across the US and Canada, and a US service hub for Nespresso
Active Job
Updated 6 days agoSimilar Job
Relevance
Active