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Clinical Document Management Process User Support Team Lead
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- Clinical Document Governance Management (CDGM) is accountable for strategy and delivery of clinical document management (CDM) systems, processes, standards and operations of CDM services (including Trial Master File management (TMF), clinical submission readiness, record retention and archiving, Good Documentation Practice capability build) across Novartis globally.
- In addition, CDGM is driving the transformation of TMF at Novartis, through the introduction and adoption of new technologies, processes and ways of working.
- This role will be accountable for leading a team responsible for ensuring effective planning, delivery and oversight of user support and knowledge management activities in relation to clinical document management processes and systems across the Novartis organization,
- Lead a team delivering user support and knowledge management activities related to the delivery of capability and learning services to help drive adoption of Trial Master File (TMF) and good documentation practices across the business.
- Identifies, plans and drives implementation of CDGM initiatives, projects and process improvement activities to improve clinical document management user support and knowledge management at Novartis.
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