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Client Success Team Lead
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Full-time
- Now is the time to join our team here at Rain, Located near Provo, Utah, Rain Retail is one of the fastest-growing cloud-based SaaS companies in Utah. We serve specialty retailers across multiple markets including crafting, sewing, music, pet, thrift, scuba, and more!
- Our employees enjoy the benefit of working in a small business atmosphere without the politics and headaches that come with a large corporation.
- As a Client Success Team Lead, you will be responsible for supporting the client success team and its clients with a variety of tasks; from answering system and policy questions, to conducting team meetings, individual coachings, client de-escalation, and other administrative tasks, you will be critical to the smooth operations of the customer base’s lifeline.
- Client Success Team Lead Duties
- Assist with and lead the creation, adjustment, and implementation of new client success policies.
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