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Client Services Manager California
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- IEEE seeks a creative and enthusiastic Client Services Manager to build relationships with IEEE customers in Western North America; encouraging usage and educating researchers, authors, librarians and administrators about IEEE publications, the IEEE Xplore Digital Library, and other IEEE platforms and products.
- Plan, organize, and lead programs of awareness, training, and customer support using a variety of modalities (online, hybrid, and in-person), supporting IEEE Global Sales in a defined territory.
- Collaborate with IEEE Sales and Client Services Director to prioritize and plan effective activities, outreach and travel for a region that includes academic, corporate and government customers.
- Represent IEEE in designated territory by organizing complex events, such as IEEE Xplore customer meetings, authorship workshops, IEEE Student Branch-sponsored activities, university/industry outreach programs, customized events, and public speaking opportunities
- Strong familiarity with running meetings and events on web conferencing systems.
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