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Client Service Representative
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Full-time
- Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms
- Placing outbound calls for follow-ups and reaching out to prospective clients
- Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (, heartworm prevention, housebreaking, and flea & tick control)
- Compassion for pets and people—as well as awareness and understanding of others’ reactions
- Willingness to work non-traditional hours, including nights, weekends and holidays
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