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Client Engagement Specialist
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Full-time
- The Client Engagement Specialist is a member of the One Call Unit. The Client Engagement Specialist will be responsible for screening all calls/requests for services made for programs in the aforementioned divisions.
- Upon contact with the client or potential client, the Client Engagement Specialist will either schedule the client for an intake assessment by the program or recommend another service organization, which may more appropriately meet the clients’ needs.
- The Client Engagement Specialist is responsible for registration and scheduling of all new and returning clients.
- Client Engagement Specialists must be flexible as the job may change according to program and agency needs.
- Obtain & upload all required paper work for the program client is registering for including but not limited to hospital discharge and treatment information for all inpatient and emergency services discharges, 2010e for adult housing, ACS referral for preventive, etc
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