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Clerk V - HIM Clerical - Tues - Fri. 5:00a - 1:30p
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Part-time
- Answers high volume of calls received in the ROI call center and responds to customers inquires in a polite and courteous manner.
- In addition to Christiana Care systemwide and HIMS department privacy and security policies.
- Establishes electronic health record proxy access to the patient portal at the authorization of the patient or guardian.
- Logs in/out request for the release of protected health information within the release of information tracking system.
- Assists the Risk Management department with securing and/or identifying records of those cases which could lead to/or where legal action has been taken against Christiana Care and/or its’ physicians.
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