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Claims Customer Service Advocate II
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Full-time
- Reviews and adjudicates claims and/or non-medical appeals.
- This position is full time (40 hours/week) Monday-Friday and will be located in Greenville, SC.
- Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries.
- Examines and processes claims and/or non-medical appeals according to business/contract regulations, internal standards and examining guidelines.
- Enters claims into the claim system after verification of correct coding of procedures and diagnosis codes.
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