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Claims Advocate - Commercial Insurance (South Florida Location)
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Full-time
- Serve as a client advocate, continually providing high levels of ongoing client support while identifying and implementing actions in the best interest of clients.
- Monitor workers compensation claims via the IOA Claims Portal and identify/take appropriate action to drive them to closure.
- Perform reserve analysis to ensure accurate and timely case reserves in keeping with claims best practices.
- Provide ongoing internal and external client education regarding any statute changes and state specific claims procedures best practices, including claim reporting, claim investigation, return to work, and continued claims handling.
- Develop and deliver stewardship reporting in keeping with departmental standards and within required timeframes.
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