Pacific Life

Maintain knowledge of emerging technologies and advancements associated with identity offers, digital authentication, and omni-channel solutions. Extensive experience with Identity and Access Management concepts such as authentication, authorization, application security, privacy and consent management, regulatory compliance, multi-factor authentication, federation, and risk management. Proven ‘hands-on’ success with designing and developing IAM architecture frameworks using Customer Identity and Access Management platforms such as Auth0, Okta, Ping Identity or similar. Experience with code repository management tools such as Azure DevOps, GitHub, etc.. CISSP, CISM, CISA or other relevant security certifications and knowledge of ISO and NIST security standards preferred

operations engineer

Job Description:
Pacific Life is investing in bright, agile and diverse new talent to contribute to our mission of innovating our business and creating a superior customer experience. We’re actively seeking a talented Customer Identity and Access Management (CIAM) Engineer who will be responsible for the delivery of the Customer authentication platform and services required to support the various business line applications and consumers. In this role you will develop and implement the CIAM strategy and corresponding roadmaps considering the corporate strategy, industry security trends and regulatory requirements. You will also collaborate and coordinate with other IT leaders, technologists and support staffs to ensure the requirements are clearly defined and established timelines are met. Finally, you will work to improve and track the maturity of the CIAM products and services showing increased adoption, speed to market, and resiliency.

How you will make an impact:
Serve as a CIAM engineer for the IAM department enabling the platform strategy and associated roadmap based on industry standards, evolving technology, and business requirements
Design, develop, implement, and troubleshoot CIAM solutions with the ability to provide technical and architectural design documentation, recommendations, specifications, use cases, requirements and test cases
Provide required knowledge and expertise to assist with the technical approach for the shared operational capabilities of CIAM, including user registration, self-service, authentication, authorization, administration, audit, and reporting
Drive the adoption and migration to the enterprise CIAM capabilities
Establish reusable standardized integration patterns to accelerate delivery of services
Define best practice and development of troubleshooting processes, methodologies, standards, alerts and reporting from CIAM platform(s) to be leveraged for operational monitoring
Provide monitoring and support of the integrated business applications ensuring the required uptime and resiliency
Maintain knowledge of emerging technologies and advancements associated with identity offers, digital authentication, and omni-channel solutions

The experience you will bring:
8+ years Information Security experience, with strong focus in Customer Identity and Access Management
Extensive experience with Identity and Access Management concepts such as authentication, authorization, application security, privacy and consent management, regulatory compliance, multi-factor authentication, federation, and risk management
Deep knowledge of IAM standards, restful API design, tokens, session management and profiles
Strong understanding of Security Assertion Markup Language (SAML), Open Authorization (OAuth), OpenID Connect (OIDC), and JSON Web Token (JWT)
Proven ‘hands-on’ success with designing and developing IAM architecture frameworks using Customer Identity and Access Management platforms such as Auth0, Okta, Ping Identity or similar
Experience with Cloud-based technologies and environments such as Amazon Web Services (AWS) and Microsoft Azure
Experience with one or more programming languages such as Java, C#, C/C++, Python, or JavaScript
Experience with code repository management tools such as Azure DevOps, GitHub, etc.
Experience with designing and developing J2EE/Java applications, web services, and databases
Experience with Agile methodologies and corresponding Agile based tools
Proven ability to influence and gain trust at senior management levels in multi-cultural environments
Ability to demonstrate continuous improvement
Clear understanding of CoBIT and ITIL Frameworks

What will make you stand out:
BA/BS in Information Systems, Computer Science or related field
CISSP, CISM, CISA or other relevant security certifications and knowledge of ISO and NIST security standards preferred

You belong at Pacific Life
At Pacific Life we are committed to a culture of belonging, a space where all employees are empowered to be authentic. One way we cultivate an inclusive culture is through our employee connection groups. The purpose of these employee-led groups is to offer a place to build community, connection, camaraderie, and a sense of belonging. Each group can be active in education, advocacy, recruitment, and community building throughout our organization. Learn more about our employee connection groups at www.pacificlife.com.

Want to learn more about life at Pacific Life? Take an inside look at our company culture: Instagram.com/lifeatpacificlife.

Base Pay Range:
The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

$159,660.00 - $195,140.00

Base Pay Range:
The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

Your Benefits Start Day 1

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

Paid Parental Leave as well as an Adoption Assistance Program

Competitive 401k savings plan with company match and an additional contribution regardless of participation

EEO Statement:
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

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