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Chief Information Officer Public Library
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- Chief Information Officer (CIO) is responsible for the overall leadership, development, security, and management of the San Francisco Public Library’s Information Technology (IT) Division.
- The CIO serves as a member of the Library’s senior management team; oversees and directs Information Systems (Integrated Library System), Security and Network, Server and Data Storage, Computer and Help Desk Services, Software Development, and Audio Visual/Media Production to ensure that proper staffing, services, procedures, and training are in place; communicates well with all staff, vendors, contractors, compliance agencies and the public.
- Plans, coordinates, monitors, evaluates, and supervises the operations of the Library’s IT Division, which includes Information Systems (Integrated Library System), Security and Network, Server and Data Storage, Computer and Help Desk Services, Software Development, and Audio Visual/Media Production; directs the allocation of staff and resources to meet service needs and in alignment with available funding and departmental priorities.
- Researches and recommends IT technology that supports the department’s mission and strategic priorities, and addresses IT infrastructure and security needs; engaged with Library divisions to understand business needs and collaborate on technology solutions; research artificial intelligence (AI) tools and recommend how the Library could use safely and effectively use AI in the public sector.
- Directs the development, management, and update of the Library’s Five-Year IT Plan and ensures it aligns with IT infrastructure and technology needs as well as the Library’s mission and strategic priorities; coordinate the IT infrastructure and other technology needs for all capital projects during the programming phase; oversees the IT work and purchases during the construction phase in concert with the Library’s Capital Project Manager.
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