Orange County, CA

The Court can appoint the Public Guardian as a conservator of the person only, estate only (for probate), or both person and estate.. THE OPPORTUNITY The Chief Deputy Public Guardian (Business Services Manager) will be responsible for providing oversight of Lanterman-Petris-Short (LPS) Administrations and Investigations as well as Probate units.. Interpreting and applying laws, regulations, and rules about conservatorship/guardianship and estate administration functions.. Understanding of grave disability caused by mental illness as well as knowledge of community mental health rehabilitation programs and services that assist conservatees in their recovery and restoration to independence.. Please describe your experience working with probate functions, estate administration, conservatorships, guardianships, and/or asset management.

business services manager

Salary : $107,224.00 - $148,512.00 Annually Location : Orange County, CA Job Type: Full-Time Regular Job Number: 8162MA-0324-042 (O) Department: Health Care Agency Opening Date: 03/20/2024 Closing Date: Continuous CAREER DESCRIPTION Chief Deputy Public Guardian (Business Services Manager) This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the above range, based on position requirements and the successful candidate's qualifications, subject to appropriate authorization. This recruitment will be open for a minimum of five (5) business days and will remain open continuously until 11:59 p.m. (PST) on the day the County's needs are met. Qualified candidates are encouraged to apply immediately, as the deadline to apply for the first round of consideration will be on Wednesday, April 3, 2024, at 11:59 p.m. (PST). Applications received after that date will be processed in the next round. This recruitment is being held to establish an open eligible list to fill current and future Business Services Manager positions within this specialty. This recruitment may also fill positions in similar and/or lower classifications throughout the County of Orange THE AGENCYThe County of Orange, Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family, and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services, and Public Health Services - is committed to meeting the health needs of the diverse Orange County community. PUBLIC GUARDIAN The Office of the Public Guardian (PG)is dedicated to the physical and financial safety of persons unable to do so on their own who are conserved when there are no viable alternatives to public conservatorship. The Superior Court determines whether a conservatorship should be established, involving a court process that includes petitioning the court and notifying the proposed conservatee and his or her family of the proceedings. A conservatorship is only established as a last resort through a formal hearing. The Court can appoint the Public Guardian as a conservator of the person only, estate only (for probate), or both person and estate. THE OPPORTUNITYThe Chief Deputy Public Guardian (Business Services Manager) will be responsible for providing oversight of Lanterman-Petris-Short (LPS) Administrations and Investigations as well as Probate units. This position requires a seasoned and experienced administrator and innovator to manage the core service areas of the Public Guardian's Office and report directly to the Public Guardian. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess experience related to this assignment, which includes professional experience working in at least three (3) of the following areas: probate functions, estate administration, conservatorships, guardianships, and/or asset management. This position will be responsible for, but not limited to, the following: Professional and Technical Experience | Legal & Regulatory Navigation<ul><li>Strong and broad understanding of the associated fiduciary responsibilities and legal procedures related to the Office of the Public Guardian's responsibilities and procedures.<li>Establishing and implementing organizational policies and procedures, fiscal management and controls, and personnel administration<li>Interpreting and applying laws, regulations, and rules about conservatorship/guardianship and estate administration functions.<li>Understanding of grave disability caused by mental illness as well as knowledge of community mental health rehabilitation programs and services that assist conservatees in their recovery and restoration to independence.<li>Utilizing and applying the County procurement process for contracting services<li>Understanding and utilizing office software and programs, such as but not limited to, Microsoft Word, Excel, and Outlook</li></li></li></li></li></li></ul>Leadership | Managing Performance <ul><li>Maintaining high personal performance standards, meeting department expectations, and ensuring quality outcomes<li>Developing team goals, planning work priorities, and meeting deadlines <li>Continuously evaluating business practices and proactively implementing changes for operational improvement<li>Possess knowledge in effective leadership, organization, administration, and budgetary planning within the Public Guardian's office.</li></li></li></li></ul>Leading Cross-Divisional Collaboration | Strategic Thinking & Perspective <ul><li>Implementing new processes, providing necessary tools, and supporting organizational objectives.<li>Identifying and resolving technical issues and problems through good judgment and decision-making utilizing technical expertise in decision-making<li>Analyzing problems and proposing solutions while dealing with changing priorities<li>Managing cross-functional teams and fostering a positive work environment to encourage collaboration<li>Using creativity and innovation to achieve business objectives by planning and developing projects to be safe, efficient, and effective<li>Working collaboratively and establishing rapport with staff, managers, and people outside the organization<li>Auditing and identifying program issues to maximize productivity on product outcomes<li>Integrating information from diverse sources to support sound decision-making<li>Balancing many projects and consistently delivering timely and accurate results while addressing changing priorities<li>Selecting appropriate performance measures and outcomes to track and measure results using independent judgment</li></li></li></li></li></li></li></li></li></li></ul>Building & Maintaining Relationships | Professional Impact <ul><li>Cultivating positive relationships and meaningful partnerships across the organization<li>Establishing rapport and negotiating with vendors and department staff to address contract performance issues or conflicts<li>Building and maintaining credibility within the organization and department<li>Fostering trust in conveying new ideas, directions, and goals to staff</li></li></li></li></ul>Oral and Written Communication | Informing | Listening<ul><li>Presenting ideas, concisely, and logically both verbally and in writing<li>Ensuring timely and high-quality communication of information to internal and external stakeholders<li>Employing effective communication skills for team building, facilitating solutions, and resolving conflicts<li>Actively listens to understand all viewpoints when others speak</li></li></li></li></ul>MINIMUM QUALIFICATIONSPlease click here to view the minimum qualifications for the Business Services Manager classification as well as the physical & mental requirements and the environmental conditions.RECRUITMENT PROCESSHuman Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via e-mail of their status in the process.Veterans Employment Preference Policy (VEPP)The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click to review the policy.Application Screening (Refer/Non-Refer)Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates who meet the qualifications listed in the job bulletin will be referred to the next step.Structured Oral Interview (Weighted 100%)Applicants will be interviewed and rated by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job.Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible ListOnce the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click hereto see the latest guidance for more details Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com Frequently Asked Questions Click herefor additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Carissa Sevilla at (714) 834-6208 or EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Agency County of Orange Address 400 W CIVIC CENTER DRIVE Santa Ana, California, 92701 Phone 714-834-2555 Website Administrative Management * In addition to the County's standard suite of benefitssuch as a variety of health plan options, sick and vacation time and paid holidayswe also offer an excellent array of benefits such as: <ul> <li>Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. <li>Paid Leave: Twelve holidays per year plus sick and vacation time <li>Health & Dependent Care Reimbursement Accounts <li>Dental Insurance: County pays 100% of employee and dependent premiums <li>Paid Life Insurance: $100,000 life insurance policy <li>Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy <li>Paid Short & Long Term Disability insurance programs <li>457 Defined Contribution Program</li></li></li></li></li></li></li></li></ul> *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click for information about benefits offered to County of Orange employees. 01 INSTRUCTIONS: The information you provide will be used to evaluate your qualifications for the position. Resumes will not be accepted in lieu of completing these questions. If you have no experience, write "N/A" for the appropriate question. Responses of "See Work History" or copying and pasting of work experience are not qualifying responses and will not be accepted in lieu of required information. By selecting yes below, you acknowledge that you have read and understand this application requirement. <ul> <li>Yes</li> <li>No</li> </ul> 02 Please select the option that best describes your experience and/or education. <ul> <li>At least one (1) year of experience as a Business Services Administrator or its equivalent with the County of Orange.</li> <li>At least two (2) years of experience as a Business Services Analyst or its equivalent with the County of Orange.</li> <li>Five (5) years of professional business services experience related to assignment; including one (1) year of lead/supervisory experience.</li> <li>At least four (4) years of experience of professional business services experience including one (1) of lead/supervisory experience AND a bachelor's degree in a related field.</li> <li>At least three (3) years of experience of professional business services experience including one (1) of lead/supervisory experience AND a master's degree in a related field.</li> <li>None of the above.</li> </ul> 03 Please describe your lead/supervisory experience related to the assignment. 04 If you possess a college-level or higher degree (i.e., bachelor's, master's, etc.), please provide the field of study you obtained your degree in. If you do not possess a degree, please input "N/A." 05 Please select the option(s) below that you have experience working with: <ul> <li>Probate Functions</li> <li>Estate Administration</li> <li>Conservatorships</li> <li>Guardianships</li> <li>Asset Management</li> </ul> 06 Please describe your experience working with probate functions, estate administration, conservatorships, guardianships, and/or asset management.In your response, please include your responsibilities and the organization you obtained this experience from. Required Question

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