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CCSB - Customer Service Representative
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- Pinnacle Claims Management is a 3rd party administrator that provides health benefits administration and related services to companies that self-fund their insurance.
- Position reports directly to the Supervisor, Covered California for Small Business/Agent Call Center.
- This position provides consultative telephonic and web-based assistance to Agents, Certified Enrollment Counselors, Qualified Health Plans, federal and state agencies and other stakeholders in Health Benefit Exchange administration.
- Bilingual in Spanish, Chinese, Korean or Vietnamese is a plus.
- Provide telephonic and web-based outreach to provide informational support to assist with all aspects of the application process within the Covered California systems from sign up to termination.
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