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Casino Shift Manager - Requisition
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- Casino Shift Manager
- The Casino Shift Manager will oversee Casino/Hotel Operations Enforce MICs and SOPs approved by the PGC Mediate Guest and Team Member disputes Administer oversight of gaming activities Administer oversight of Casino payouts Oversee the entire property during assigned shift.
- Handle Guest Disputes including deciding when to initiate the Gaming Resolution Dispute Form. Active Member of F.E.R.T. emergency response team.
- Oversee the Jackpot payouts of Slot Jackpots over 15k, Table Games Jackpots, and Poker Bad Beat Jackpots Monitor Gaming areas for any irregularities including identifying any possible Card Counters, Advantage Players, scam artists, panhandlers, etc.
- Actively pursue credit collections, overpayment errors, or any other monetary irregularities, by directly interfacing with the guests in question.
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