JVS SoCal

Services under this program are available to refugees who are aided through the California Work Opportunity and Responsibility to Kids (CalWORKs), Medical Assistance, Cal-Fresh Assistance Refugee Cash Assistance (RCA), or General Relief (GR) programs.. Services are also provided to refugees not aided through a public assistance program, as well as non-citizens who are victims of human trafficking, domestic violence, and other serious crimes.. Coordinates actions in accordance with DPSS policy, CalWORKs guidelines, and GAIN procedures.. Bilingual capabilities: (Farsi, Russian, Armenian, Arabic, Spanish).. Candidates who are bilingual in Farsi, Russian, Armenian, Spanish, Arabic are strongly encouraged to apply.

case manager

Description:
ABOUT JVS SOCAL & REAS
Founded in 1931, JVS-SoCal is a nonprofit, non-sectarian social service agency, providing job training, career services, mentoring and placement assistance to diverse and multicultural populations, transforming lives and empowering individuals to achieve dignity and economic independence through sustainable employment. JVS SoCal currently serves 40,000 to 50,000 clients annually at over 20 locations throughout Southern California. Join us in helping change lives together!
The REAS program features the Refugee Employment Program (REP) and is designed to assist refugees to attain self- sufficiency by providing culturally and linguistically sensitive employment and specialized services in an effort to assist them through the initial adjustment period following arrival into the United States. Services under this program are available to refugees who are aided through the California Work Opportunity and Responsibility to Kids (CalWORKs), Medical Assistance, Cal-Fresh Assistance Refugee Cash Assistance (RCA), or General Relief (GR) programs. Services are also provided to refugees not aided through a public assistance program, as well as non-citizens who are victims of human trafficking, domestic violence, and other serious crimes.
DESCRIPTION
The REAS Case Manager independently manages a large caseload, provides clients with a clear understanding of the program and respective role, refers clients to appropriate program components based on appraisals, test results, and program policies and advises clients of program choices, program expectation and responsibilities.
KEY RESPONSIBILITIES
Coordinates actions in accordance with DPSS policy, CalWORKs guidelines, and GAIN procedures.
Motivates and provides encouragement to clients to move toward employment and self-sufficiency in effectively conveying the benefits of working.
Role models professional business attire/positive attitude for clients when performing daily activities.
Performs various tasks to include office and telephone interview, data entry, scheduling appointments, and other case related activities.
Reviews employment goals with clients, provides job leads and makes individual job matches.
Ensures that all clients have a basic resume and have practiced interviewing techniques to begin job search activities.
Registers and monitors attendance and activities of all clients on caseload.
Assists clients in locating job openings by utilizing available tools, such as personal computers, fax machines, copiers, employment bulletins, videotapes, and community resources.
Monitors and reviews the manner in which the job search is being conducted by each client and offers encouragement and suggestions for improving their job search activities.
Assists clients in resolving scheduling problems and in planning their welfare to work activities.
Meets all standards established for this position as outlined in the performance criteria, including job placement, reaching educational goals, processing support services within set policy and conduct appraisals in a timely manner.
Performs other duties as may be assigned by management.
Provides services in a culturally sensitive manner.
Properly documents all activities in LRS/CalSAWS system, prepares daily, weekly and monthly reports, interacts with the DPSS when appropriate.
Must have ability to follow policy accurately.
Must be outcome driven and be able to work independently or as part of a team.
Requirements:
Bachelor’s degree from an accredited college or university; or AA Degree and two years of case management experience; or AA degree and two years of employment counseling experience; or two years of employment counseling experience in a GAIN environment.
Excellent time management skills to perform in fast-paced environment.
Must have strong computer skills.
Proficiency in MS Office Suite (Word, Outlook, Teams).
Strong written and communication skills in English and 2nd Language.
Must be accurate, detail oriented, and possess good follow-through skills.
Ability to communicate in a sensitive and professional manner with a diverse group of clients.
Knowledge of community resources.
Ability to travel to other locations, is required.
Experience working with the business community; excellent organizational skills, ability to successfully execute many complex tasks simultaneously; ability to work as a team member as well as independently.
Must pass criminal and background check prior to hire. Bilingual capabilities: (Farsi, Russian, Armenian, Arabic, Spanish).
Must be able to provide a certified copy of bachelor’s degree as well as cooperate in process of evaluation and translation if education is from a foreign country.
Candidates who are bilingual in Farsi, Russian, Armenian, Spanish, Arabic are strongly encouraged to apply. Experience working with REAS, GAIN, or CalWorks participants a huge plus!
PHYSICAL DEMANDS
While performing the essential functions of this job, the incumbent must be able to do the following: stand for extended periods; sit for extended periods; bend and reach for filing and other job-related functions; climb up and down stairs; bend, stoop, and lift to move and retrieve materials; pull, push, and lift; reach both above and below shoulder height. Specific visual abilities include close vision, color vision, depth perception, and the ability to adjust focus. Must be able to visually inspect work. Manual dexterity to operate computer and other office equipment required.
Must be able to travel between office locations in Sherman Oaks, Woodland Hills, Glendale and other County of LA locations as needed.
The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made.

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