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Cargo Customer Service Advisor
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- Cargo Customer Service Advisor - Atlanta
- Virgin Atlantic Cargo is a 300m business connecting retailers, manufacturers, and growers with their consumers worldwide.
- This exciting role is responsible for all US and Caribbean voice and email transactions for bookings, quotations, interline, trucking and general enquiries ensuring both individual and departmental interactional and transactional targets are met.
- Create, quote, amend and give routing advice for all cargo booking and quotation enquiries through voice and email channels in line with department KPIs. These include specialist products, for example the transportation of pharmaceuticals, Human remains, high value, or vulnerable shipments.
- An understanding of Cargo Revenue Management.
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