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Call Center Site Director
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Full-time
- The Associate Director is responsible for the management and development of supervisors and all other operational management associated with day to day contact center operations.
- Operationally, the Associate Director is responsible for the development and implementation of all operational strategy the ensures that performance, culture and overarching contact center controls and processes are aligned with corporate and client objectives.
- Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support.
- One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
- Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TVs, trips, tickets, and even cars.
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