Upvote
Downvote
Call Center Representative
Share Job
- Suggest Revision
Full-time
- The Call Center Representative provides a full range of service delivery activities that support the Call Center team and engages our customers.
- The representative contributes to the smooth operations of the call center by ensuring individual service levels meet or exceed established benchmarks and align with the customer service strategy for operational excellence and 5-Star customer service quality.
- Delivers upon Lee County Tax Collector's (LCTC) Mission of 5-star customer service quickly and efficiently.
- Performs general clerical tasks; maintains and updates customer records.
- Provides information to customers on a wide-range of Motor Vehicle, Driver License and Identification Card, Business Tax Receipt, Real Estate Property Tax, Concealed Weapon, and Hunting and Fishing transactions from general to moderate.
Active Job
Updated TodaySimilar Job
Relevance
Active