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Call Center Customer Service Agent
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Full-time
- The Call Center Customer Service Agent is responsible for providing excellent customer service by handling inbound and outbound calls, resolving customer inquiries, and ensuring customer satisfaction.
- Handle inbound and outbound customer calls professionally and efficiently
- Meet performance targets, including call handling metrics and customer satisfaction goals
- High school diploma or equivalent; additional training or certification in customer service is a plus
- Strong problem-solving abilities and a proactive approach to customer service
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