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Business Analyst
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- Pierce County Library System currently has a Business Systems Analyst position available.
- Business Analysis expertise includes leading the following activities: facilitation, research analysis, usability testing, business process improvement/lean facilitation, organizational change management, implementation and user acceptance coordination and post implementation support.
- Business Analysis Services include expertise and the ability to lead the following activities; facilitation, project management, agile leadership, research analysis, business process analysis, usability testing, process improvement/lean facilitation, requirements analysis and management, prototyping, organizational change management, implementation coordination, usability analysis, testing, training, user acceptance coordination and post implementation support.
- Coordinate with Customer Experience Team and Staff Experience Trainer in assessing, developing and implementing end-user education training plan, user manuals, and other user support documentation.
- Coordinate with System Operations, Network Operations, Desktop Support, Applications Team and IT Help Desk to ensure they have what they need (documentation, training, m/o plan) to support the technology solution.
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