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Business Analyst
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- Answers helpline calls, in a live environment.
- Conducts analysis on the method of death reporting by county and user type by creating and using pivot tables in Excel.
- Creates informative, actionable, and repeatable reports through highlighting relevant trends on adoption, compliance and opportunities for improvement.
- Provides end-user support in requesting EDRS accounts and EDRS standard training.
- Utilizes the weekly EDRS adoption dashboard to monitor a variety of measures.
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