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Business Analyst Agent Tools
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$105,570 a year
Full-time
- Ability to develop functional and operational test plans and perform testing, coordinate UAT testing cycles with operations.
- Six Sigma Green Belt preferred / Black Belt nice to have
- Prior experience in customer experience (CX) roles with exposure to Troubleshooting flows design and delivery a strong plus
- Understands the design process in modern software organizations (problem statements, design hypotheses, sketching, wireframes, click-throughs, high fidelity mocks, prototypes of all levels of fidelity)
- Working knowledge of BPM, PM, & Agile methodologies preferred
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