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Branch Specialist Floater I
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Full-time
- The Branch Specialist is an important role that that requires a dependable and flexible incumbent that is capable of travelling to all Tower community and sponsor branches and Member Service Center with ability to perform the tasks of each position relevant to and necessary to meet business needs.
- Specialist I: Effective performance in the following is required: Teller, Branch Representative, Branch MSR, Notary Public for the State of Maryland)
- Specialist II: all functions of Specialist I position in addition: acts as Senior MSR/ Senior Teller, On the Job Coach for new and existing Tellers, Peer Coach for Branch Specialist I)
- Specialist III: all functions of a Specialist I and II in addition: acts as Teller Supervisor, Assistant or Manager, On the Job Coach for new and existing MSRs, Peer Coach for Branch Specialist II, Supports Business Systems upgrades and development through testing and implementation support)
- Performs in a Branch leadership role (Manager, Assistant Manager, Teller Supervisor) whenever necessary in order to ensure daily operations are properly executed and member services are uninterrupted; leads and directs Branch team members to meet this objective when designated.
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