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Boat Manager
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- The Boat Manager supervises the Boat & ATV Department within a BPS or Free-Standing Store location to include sales, finance, service, parts, merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development and customer service activities.
- Manages inventory (days on lot, non-currents, used, parts, shrinkage and physical inventory scan results).
- Maintains product presentation standards for Boat Department or Dealership as set by the Corporate Office.
- Staffs the Boat Department with "service" oriented associates; participates in interviewing and selection, coordinates training, prepares / approves performance appraisals, recommends merit / promotional increases, prepares weekly work schedules, and coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment.
- Resolves customer and associate issues; consistently strives to improve NPS scores.
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